Introduction and Overview

At parvelqiro, we understand that your personal information deserves careful protection. This privacy policy explains how we collect, use, store, and safeguard your data when you interact with our financial awareness services. We're committed to transparency about our data practices and your rights under Australian privacy legislation.

parvelqiro operates under Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). Our approach to privacy reflects our commitment to building trust through responsible data handling and clear communication about our practices.

Information We Collect

We collect various types of information to provide you with relevant financial awareness content and services. The data we gather falls into several categories:

We collect this information through direct interactions (when you fill out forms or contact us), automated technologies (website cookies and analytics), and legitimate third-party sources where you've provided consent for such sharing.

How We Use Your Information

Your information helps us deliver valuable financial awareness content and improve our services. We use your data for several specific purposes, always within the bounds of what you'd reasonably expect from a financial education provider.

Primary uses include providing educational content tailored to your interests, sending newsletters and updates about financial awareness topics, responding to your inquiries and providing customer support, and improving our website functionality and user experience.

We also use aggregated, non-identifiable data to understand trends in financial literacy needs across Australia, which helps us develop more relevant content and services for our community.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we do work with trusted service providers who help us deliver our services effectively. These relationships are governed by strict contractual obligations to protect your privacy.

Third-party services we use include email marketing platforms for sending newsletters, web analytics providers for understanding website usage, cloud storage services for secure data management, and payment processors for handling subscription payments where applicable.

In certain circumstances, we may be required to disclose your information to comply with legal obligations, respond to valid legal requests, or protect the rights and safety of parvelqiro, our users, or the public.

Your Privacy Rights

Under Australian privacy law, you have significant control over your personal information. We've designed our processes to make exercising these rights straightforward and accessible.

To exercise any of these rights, simply contact us using the details provided at the end of this policy. We'll respond to your request within the timeframes required by Australian law, typically within 30 days.

Data Security and Protection

Protecting your personal information is a fundamental responsibility we take seriously. We've implemented comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

While we implement strong security measures, no system is completely immune to all risks. We encourage you to take your own precautions, such as using strong passwords and keeping your login credentials confidential.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes that might arise.

When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard data destruction methods. You can request earlier deletion of your information, subject to any legal retention requirements.

International Data Transfers

Some of our trusted service providers may store or process your information outside Australia. When this occurs, we ensure appropriate safeguards are in place to protect your privacy rights and maintain security standards equivalent to Australian requirements.

Any international transfers are conducted under binding agreements that require the same level of protection for your personal information as provided under Australian privacy law. We regularly review these arrangements to ensure ongoing compliance and protection.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small data files help us understand how visitors interact with our site and improve our services accordingly.

We use essential cookies for basic website functionality, analytics cookies to understand site usage patterns, and preference cookies to remember your settings and customize your experience. You can control cookie settings through your browser, though disabling certain cookies may affect website functionality.

Complaints and Privacy Concerns

If you have concerns about how we handle your personal information, we encourage you to contact us directly first. We're committed to resolving privacy issues promptly and transparently.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can find more information about this process at oaic.gov.au or by calling 1300 363 992.